Size and characteristics of suppliers

CountryNumberOf which
Europ Assistance
Italy 21,904 22,480 7,706 7,715
Austria 3,204 3,287 2,884 2,963
Czech Republic 4,510 4,554    
France 6,964 6,793 5,000 5,000
Germany 121,815 109,388 106,111 97,153
Spain 20,002 20,720 19,603 20,333
Switzerland 4,396 4,304 1,464 1,464
TOTAL 182,795 171,526 142,768 134,628
  • In the countries within the Sustainability Report scope, the Generali Group conducted business with 171,526 suppliers, showing a decrease of 6.2% on the previous year. This drop is attributable to both the improvement in the supplier database systems, which resulted in the elimination of duplications, and a greater use of suppliers capable of providing various types of products and/or services.
  • The presence of certain companies of the Europ Assistance group, whose suppliers accounted for 78.5% of the total, is at the root of the high number of suppliers. This derives from the specific activity undertaken, which envisages the provision of various types of services and the consequent availability of suppliers (car hire companies, roadside assistance providers, plumbers, smiths, electricians, carpenters, clinics, hospitals, diagnostic centres, analysis laboratories, ambulances, doctors, nurses, physiotherapists, etc.) throughout the country.
  • It is partly for this reason that most Group suppliers offer services connected with Group business, while a much smaller number of suppliers provide various services in support of company businesses (cleaning, maintenance, transport, etc.) and the supply of goods.
(thousand euros)
Of which with
location of operation
in the country
Italy 645,228 616,229 90.8% 88.4%
Austria 42,931 42,202 93.0% 92.1%
Czech Republic 121,937 113,341 90.8% 97.0%
France 323,000 270,519 96.6% 89.4%
Germany 361,019 364,429 97.2% 92.3%
Spain 97,430 110,169 89.8% 85.2%
Switzerland 67,900 66,908 83.3% 85.0%
TOTAL 1,659,445 1,583,797 93.0% 89.8%
  • Procurement expenses decreased by a total of 4.6% in 2012.
  • On average, 89.8% of procurement expenses occurred with operators located in the same country, and in many cases in the same region or town where the offices of the Group companies are located, demonstrating the fact that in selection, priority is given to national suppliers and, specifically, enterprises capable of providing goods and/or services throughout the country. This policy also has positive effects on the social and economic fabric of the communities where Group companies operate, as it creates jobs and stimulates economic growth. At the same time, selecting local suppliers reduces the impact of company activities on the environment, an objective which in some cases also contributes to the selection of suppliers that implement ecological criteria, such as optimisation of deliveries and the use of green vehicles, or offer the possibility to offset emissions related to the services provided.
  • The decrease in the percentage of expenses for local procurement was also affected by the fact that the purchases of IT goods and services are managed at Group level, by Group ICT Procurement, which is in charge of establishing commercial relationships with global suppliers, taking advantage of economies of scale.